Your Advocate in
Technology

OCx serves multi-location businesses across the United States, with deep expertise in restaurants, retail, franchise organizations, education, and government. Our client base ranges from 10-location brands to enterprises with over 1,000 sites. We specialize in industries where reliable network connectivity directly impacts revenue and operations.

Network-in-a-Box is OCx's proprietary approach to standardized AVIT (Audio, Visual & Information Technology) deployment. We pre-configure enterprise-grade networking equipment — firewalls, managed switches, wireless access points, and cellular failover — alongside audio, visual, and digital signage systems as a complete, ready-to-install package. AVIT combines Audio (background music, paging, drive-thru speakers), Visual (digital menu boards, signage, security cameras), and Information Technology (POS networks, WiFi, structured cabling, firewalls) into a single turnkey solution. This ensures every location gets an identical, reliable infrastructure stack that can be deployed quickly and managed centrally.

We work with enterprise-grade platforms including Cisco Meraki (firewalls, switches, access points, cellular gateways), as well as Cisco, Brocade/Foundry, Extreme Networks, HP, Ruckus Wireless, Aruba, Fortinet, and Palo Alto. For voice, we support both premise-based and cloud-based UCaaS solutions. Our team has 20+ years of hands-on experience across these platforms.

We start 6-9 months before construction begins by ordering equipment to account for manufacturer lead times. All hardware is pre-configured to your standard template before shipping. Our team coordinates with ISPs, contractors, and AV integrators to ensure everything is installed and tested before opening day. We handle telecom ordering, cable management, and project management so your new store or location launches with a fully operational network from day one.

Absolutely. Vendor management is one of our core services. We serve as your single point of contact for ISPs (Comcast, Spectrum, Lumen, and others), AV integrators, POS vendors, and telecom carriers. We handle contract negotiations, service escalations, consolidated billing, and ongoing coordination — so your team doesn't have to juggle multiple vendor relationships.

Our network designs include stateful firewalls with intrusion detection, VLAN segmentation to isolate point-of-sale (POS) traffic from guest and corporate networks, content filtering, anti-phishing, and anti-virus capabilities. All systems comply with PCI-DSS standards. We can also provide cloud-based SIEM management and syslog retention if needed for audit and compliance requirements.

Every engagement begins with a customized project plan tailored to your specific needs and objectives. We start with a comprehensive network assessment across your locations, then develop a phased implementation plan. For organizations where we already manage infrastructure, the transition is seamless. We work closely with your IT team and can scale our involvement to match your internal capabilities.

We are not a generic MSP. Founded in 2001, OCx was built specifically around the needs of multi-location organizations. We understand the technology challenges that restaurant, retail, and franchise brands face — from POS reliability to guest Wi-Fi to rapid-fire new location openings. Our customers choose us for our meticulous implementations, cost-effective solutions that minimize long-term expenses, and our commitment to building genuine partnerships rather than just processing tickets.