Live Remote Assistance

Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

How to Get Support

You must have a current support contract with OCx. If this is a new case, please Open a new ticket. If prompted by a support technician - enter the required information, then click the Remote Control button to allow your support technician to temporarily control your desktop.

Contact Us

Telecom Support - Phone # 303.325.9710 option 1
Email - telecomsupport@ocxnet.com

ShoreTel PBX Support -  Phone # 303.325.9710 option 2
Email - support@ocxnet.com

http://ocxnet.mojohelpdesk.com

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