When faced with the need to upgrade voice and data networks, all IT executives have one concern in common, namely, the expense, inconvenience and resources necessary to manage the project. We also realize that a poorly planned and executed deployment can all but eliminate the cost advantages the solution promised in the first place.
OCx is committed to reducing the impact of deployments on your staff and store operations. That’s why OCx assigns an experienced, full time project manager for each deployment, located either remotely or on-site at your corporate facility.
Our processes and workflows are tailored to your operations, allowing you to maintain governance over your telecom environment. We place service orders, interface with your staff, the carriers and 3rd party vendors to meet critical installation dates. OCx also disconnects services from the previous provider in a timely manner to avoid unnecessary concurrent service charges, and deploys field service technicians when necessary.
- Dedicated on-site or remote project manager
- Budget and resource tracking during deployment
- Project planning, estimating & scope definition
- Customer, vendor and team management
- Project communication and risk management
- Integration with MACD services
- Integration with inventory database
- Site surveys, tone & tag, demarc extensions
- Equipment testing, staging, deployment and installation